CyberArk is planning to conduct a scheduled maintenance on the Secure Tunnel Backend Connector, which will last for 2 minutes. At the end of this activity, the service will automatically resume. Customers are not required to perform any actions before or after this maintenance.
Expected Impact:
Privilege Cloud Standard Customers (without Identity Security Platform integration): You might experience a short disruption in AD/Radius login, SIEM integration, and remote access connections through H5GW.
Privilege Cloud Identity Security Platform Customers: You might experience a short disruption in SIEM integration and remote access through H5GW.
The upgrades will be performed within the maintenance windows and in the dates as listed below. - February 1 - TEST tenants, all regions - February 15 - EU, IL, UAE, APJ - March 15 - CA, BRA, US - subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through O - March 22 - US Subdomains P through Z
- Americas and EMEA, Sundays 3:30am-06:00am EST (08:30am-10:00am UTC) - Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).