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The Privilege Cloud service status page provides updates on service-wide incidents, issues, and planned activities.

Scheduled Maintenance
Version 14.0 release rollout timelines by region:

TEST
- December 10th, 2023 - TEST environments, all regions.

PRODUCTION
- December 17th, 2023 - EMEA, Canada, APJ, Israel.
- December 24th, 2023 - US - Environments with subdomains (subdomain.cyberark.cloud) starting with numbers 0 through 9 / letters A through G.
- December 31st, 2024 - US - Subdomains in H through R.
- January 7th, 2024 - US - Subdomains in S through Z.

Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Americas and EMEA, Sundays 3:30am-06:00am EST (08:30am-10:00am GMT)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm GTM).

Posted on Nov 14, 2023 - 15:16 UTC
Version 14.0 release rollout timelines by region:

TEST
- December 10th, 2023 - TEST environments, all regions

PRODUCTION
- December 17th, 2023 - EMEA, Canada, APJ, Israel,
- December 24th, 2023 - US - Environments with subdomains (subdomain.cyberark.cloud) starting with numbers 0 through 9 / letters A through G.
- December 31st, 2024 - US - Subdomains in H through R.
- January 7th, 2024 - US - Subdomains in S through Z.

Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Americas and EMEA, Sundays 3:30am-06:00am EST (08:30am-10:00am GMT)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm GTM).

Posted on Nov 14, 2023 - 15:18 UTC
Past Incidents
Dec 8, 2023

No incidents reported today.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023
Resolved - This incident is now resolved. All services are now functioning per normal service operations.
Dec 5, 18:45 UTC
Monitoring - A fix has been implemented. We continue to monitor the service closely as functionality returns to normal.
Dec 5, 17:44 UTC
Investigating - CyberArk is currently investigating a possible issue with login to the Privilege Cloud portal for Identity Security Shared Services customers based in North America.

We will update with more information as soon as available.

Dec 5, 16:37 UTC
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.