Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2024 - 07:30 UTC
Scheduled
Following AWS end of life announcement for Aurora RDS versions, CyberArk is required to upgrade component of the service backend infrastructure. The upgrade will induce a 15-minute shut down of the service, performed within the maintenance windows and in the dates as listed below.
September 22 - Canada, London, UAE, Tokyo, Mumbai, Singapore October 6 - Frankfurt (including IL customers in this region), Sidney October 13 - US Note: UAE, Tokyo, Mumbai, Singapore customers scheduled for the 15th of August have been rescheduled to 22nd of September; Sidney customers scheduled for the 15th of August have been rescheduled to 6th of October.
Maintenance window times - For customers whose Privilege Cloud tenant is hosted in Frankfurt: 04:00-05:00 UTC For customers whose Privilege Cloud tenant is hosted in the Americas and EMEA: 07:30-10:00 UTC For customers whose Privilege Cloud tenant is hosted in Asia-Pacific & Japan: 14:00-16:30 UTC