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The Privilege Cloud service status page provides updates on service-wide incidents, issues, and planned activities.
For additional CyberArk Identity Security Platform solutions status, see https://status.cyberark.com/.

Scheduled Maintenance

Privilege Cloud - Scheduled Maintenance for Version 14.8 Upgrade - AMER+EMEA Feb 8, 2026 08:30-11:00 UTC

Version 14.8 release rollout timelines by region:

TEST
- February 8 - TEST environments, all regions.
PRODUCTION
- February 22 - EU, IL, UAE, Canada.
- March 1 - Brazil, US - subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through L.
- March 8 - US Subdomains M through Z, APJ.

The new version will become available up to 24 hours following the maintenance window.
Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Americas and EMEA, Sundays 3:30am-06:00am EST (07:30am-10:00am UTC)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).
Posted on Jan 12, 2026 - 06:52 UTC

Privilege Cloud - Scheduled Maintenance for Version 14.8 Upgrade - APJ Feb 8, 2026 14:00-16:30 UTC

Version 14.8 release rollout timelines by region:

TEST
- February 8 - TEST environments, all regions.
PRODUCTION
- February 22 - EU, IL, UAE, Canada.
- March 1 - Brazil, US - subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through L.
- March 8 - US Subdomains M through Z, APJ.

The new version will become available up to 24 hours following the maintenance window.
Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Americas and EMEA, Sundays 3:30am-06:00am EST (07:30am-10:00am UTC)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).
Posted on Jan 12, 2026 - 06:54 UTC
Feb 2, 2026

No incidents reported today.

Feb 1, 2026
Privilege Cloud - Scheduled Maintenance for Backend Connector Version 3.0.6 Upgrade - APJ
Completed - The scheduled maintenance has been completed.
Feb 1, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 14:00 UTC
Scheduled - CyberArk Maintenance Notification

CyberArk is planning to conduct a scheduled maintenance on the Secure Tunnel Backend Connector, which will last for 2 minutes. At the end of this activity, the service will automatically resume. Customers are not required to perform any actions before or after this maintenance.

Expected Impact:

Privilege Cloud Standard Customers (without Identity Security Platform integration): You might experience a short disruption in AD/Radius login, SIEM integration, and remote access connections through H5GW.

Privilege Cloud Identity Security Platform Customers: You might experience a short disruption in SIEM integration and remote access through H5GW.

The upgrades will be performed within the maintenance windows and in the dates as listed below.
- February 1 - TEST tenants, all regions
- February 15 - EU, IL, UAE, APJ
- March 15 - CA, BRA, US - subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through O
- March 22 - US Subdomains P through Z

- Americas and EMEA, Sundays 3:30am-06:00am EST (08:30am-10:00am UTC)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).
Jan 21, 11:20 UTC
Privilege Cloud - Scheduled Maintenance for Backend Connector Version 3.0.6 Upgrade - US+EMEA
Completed - The scheduled maintenance has been completed.
Feb 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 08:30 UTC
Scheduled - CyberArk Maintenance Notification

CyberArk is planning to conduct a scheduled maintenance on the Secure Tunnel Backend Connector, which will last for 2 minutes. At the end of this activity, the service will automatically resume. Customers are not required to perform any actions before or after this maintenance.

Expected Impact:

Privilege Cloud Standard Customers (without Identity Security Platform integration): You might experience a short disruption in AD/Radius login, SIEM integration, and remote access connections through H5GW.

Privilege Cloud Identity Security Platform Customers: You might experience a short disruption in SIEM integration and remote access through H5GW.

The upgrades will be performed within the maintenance windows and in the dates as listed below.
- February 1 - TEST tenants, all regions
- February 15 - EU, IL, UAE, APJ
- March 15 - CA, BRA, US - subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through O
- March 22 - US Subdomains P through Z

- Americas and EMEA, Sundays 3:30am-06:00am EST (08:30am-10:00am UTC)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).
Jan 21, 11:18 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Aurora RDS version upgrade - Canada
Completed - The scheduled maintenance has been completed.
Jan 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 08:30 UTC
Scheduled - In response to Amazon Web Services (AWS) end of life announcement for certain Aurora RDS versions, CyberArk will be updating our service backend infrastructure.

Expected downtime during the upgrade: 15 minutes.

The upgrades will be performed within the maintenance windows and in the dates as listed below.

- 25 January 2026 - Canada

Further Notification on specific maintenance dates for US customers were shared to Administrators.

The upgrade is conducted within the maintenance windows:

- Americas and EMEA, Sundays 3:30am-06:00am EST (08:30am-11:00am UTC)
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).
Jan 19, 07:31 UTC
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

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