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The Privilege Cloud service status page provides updates on service-wide incidents, issues, and planned activities.
For additional CyberArk Identity Security Platform solutions status, see https://status.cyberark.com/.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Privilege Cloud - intermittent login and API call issues for ISP customers
Resolved - This incident is now resolved. All services are now functioning per normal service operations.
Nov 18, 10:24 UTC
Monitoring - A fix has been implemented. We continue to monitor the service closely as functionality returns to normal.
Nov 18, 10:17 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 09:52 UTC
Update - We are continuing to work on a fix for this issue.
Nov 18, 09:17 UTC
Identified - CyberArk has identified a possible upgrade issue that might impact login and API call functionality for ISP tenants outside US. We are working to resolve.
Nov 18, 08:20 UTC
Investigating - CyberArk is investigating a possible issue that might impact login and API call functionality for ISP customers
Nov 18, 06:24 UTC
Nov 17, 2024
Privilege Cloud - Scheduled Maintenance for Version 14.4 Upgrade - APJ
Completed - The scheduled maintenance has been completed.
Nov 17, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 14:00 UTC
Scheduled - Version 14.4 release rollout timelines by region:

PRODUCTION
- November 17 - EU, IL, UAE, APJ, Canada
- November 24 - US - Subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through L.
- December 1 - US - Subdomains in M through Z.

The new version will become available up to 24 hours following the maintenance window.
Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Asia-Pacific & Japan, Sunday 10:00pm to Monday 12:30am SGT (02:00pm-04:30pm UTC).
Nov 14, 06:30 UTC
Privilege Cloud - Scheduled Maintenance for Version 14.4 Upgrade - CA + EMEA
Completed - The scheduled maintenance has been completed.
Nov 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:30 UTC
Scheduled - Version 14.4 release rollout timelines by region:

PRODUCTION
- November 17 - EU, IL, UAE, APJ, Canada
- November 24 - US - Subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through L.
- December 1 - US - Subdomains in M through Z.

The new version will become available up to 24 hours following the maintenance window.
Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Canada & EMEA, Sunday 3:30am-06:00am EST (08:30am-11:00am UTC)
Nov 14, 06:28 UTC
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Privilege Cloud - Scheduled Maintenance for Version 14.4 Upgrade
Completed - The scheduled maintenance has been completed.
Nov 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:30 UTC
Scheduled - Version 14.4 release rollout timelines by region:

TEST
- November 10 - TEST environments, US region

PRODUCTION
- November 17 - EU, IL, UAE, APJ, Canada
- November 24 - US - Subdomains (subdomain.cyberark.cloud) starting 0 through 9 and A through L.
- December 1 - US - Subdomains in M through Z.

The new version will become available up to 24 hours following the maintenance window.
Upgrade requires up to 10 minutes downtime, and is conducted within the maintenance windows:
- Americas, Sunday 3:30am-06:00am EST (08:30am-11:00am UTC)
Nov 4, 10:25 UTC
Nov 9, 2024
Privilege Cloud - possible issue with login
Resolved - This incident is now resolved. All services are now functioning per normal service operations.
Nov 9, 07:48 UTC
Monitoring - The issue seems to be resolved. We continue to monitor the service closely to verify no further impact.
Nov 9, 06:49 UTC
Investigating - CyberArk is investigating a possible issue that might impact login functionality.
Nov 9, 05:53 UTC
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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